Pixie Cove launched on 3 November 2015, as part of the Meg Learner company (www.meglearner.com). This site was started by a mother (Meg) and daughter (Emma) team who originate from the Emerald Isle.
The business started with us simply sourcing and selling to friends and acquaintances, but once we realized others might be interested we decided to launch online and we have since expanded our range to include boutique-type fashion and footwear from selected suppliers. We have also added to our business team, with two customer services advisers joining us for this venture.
We provide top rated customer service and answer every email and Facebook Private message personally. We will find a solution to any problem you experience. If you are concerned about an order please contact us quoting your order number and we will chase it up. Likewise, if you have any general queries please contact us using email or private message us on Facebook.
We are based on the Emerald Isle and so our time zone is UTC, which is EST +5 hours or PST +9 hours, so please be aware of this when contacting our team. Our basic hours are 09.00 to 17.00 Monday to Friday (UTC), with minimal coverage in the evenings and at the weekend. Because of the time differences, we do not provide a contact phone number, however, we are very responsive to email.
If you have any specific questions, check our FAQs first because you may get an immediate answer there.
Meg & Emma xx